Carrier /Caribbean, Bermuda, Mexico, USA & Canada, USA Ski

Carrier has specialised in luxury tailor-made holidays worldwide for over 30 years and has firmly established a reputation as one of the leaders in the luxury holiday market.

Each of our seven product areas is staffed by a dedicated reservations team and features a hand-picked collection of luxury hotels, safari lodges, ski chalets, spa retreats and family resorts. We have highly experienced consultants, renowned for their wealth of knowledge derived from extensive travel and ongoing training. Our standards of personal, bespoke service have been recognised with several awards and last year Carrier was named 'Best Newcomer Tour Operator' by AITO Specialist Travel Agents and 'Luxury Tour Operator of the Year' by Advantage Travel Centres.

Caribbean, Bermuda, Mexico, USA & Canada, USA Ski
67 Destinations 415 Hotels 41 Itineraries

Reservations Manager /Phillipa Gough

Phillipa is a welcome addition to the Carrier team, having joined us in May 2016. She has travelled extensively across Mexico and has recently visited Barbados. Phillipa has a huge passion for travel and has been in the industry for 15 years. 

15 Years
  • Phillipa loves /
  • Favourite destination /

Reservations Supervisor /Lucy Boardman

Having previously worked for a specialist travel agent, Lucy was keen to expand her knowledge of the USA & Canada to match her already impressive Caribbean knowledge. Her most recent trips include exploring the best the USA & Canada has to offer, including San Francisco, Napa, Los Angeles, Lake Tahoe, a Mustang ranch in Nevada and skiing in Whistler. 


13 Years
  • Lucy loves /Visiting New England and seeing the beautiful orange, gold and red landscape, exploring waterfalls and vast trails. Exploring the small towns full of friendly faces and old cafes of memories and meeting the locals keen to tell you their amazing stories. Eating delicious fresh lobster and clam chowder, straight off the fishing boats.
  • Favourite destination /New England

Sales Consultant /Melanie Marsh

Melanie has worked in travel for 28 years and her most recent trips include Barbados, The Grenadines and Antigua. She is also a keen skier and regularly travels to Whistler to hit the slopes.

28 Years
  • Melanie loves /Snowmobiling and zip-trekking high above the Fitzsimmons Creek, Whistler.
  • Favourite destination /Canada

Sales Consultant /Gina Riley

Having spent time working and travelling all over the USA, Gina has gained extensive experience specialising in this area. She has also recently travelled through New England's five states, and Jamaica building invaluable relationships and expert knowledge.

24 Years
  • Gina loves /Standing just 30 feet away from a grizzly bear in British Columbia, Canada and seeing the Northern Lights in the wilderness of Yukon, Canada.
  • Favourite destination /Yellowstone National Park, USA

Sales Consultant /Sarah-Jane Sherwin

Sarah-Jane has worked in travel for over 10 years and specialises in crafting bespoke, tailor-made itineraries for her clients. She has most recently visited Barbados and Utah.

10 Years
  • Sarah-Jane loves /Watching the changing colours of the hoodoos at sunset in Bryce Canyon National Park, Utah.
  • Favourite destination /Florida

Sales Consultant /Declan O'Shea

Declan joined the team in February 2016 after spending 4 years working for Seabourn Cruise Line. Declan has cruised all over the world but has now settled to specialise in the destinations he loves the most. Having spent a lot of time in the USA and Canada and with recent visits to New York, Antigua and Barbuda he is ready to create memorable itineraries for our clients. 

4 Years
  • Declan loves /Cruising through the Caribbean taking in all of the different aspects of Carnival Culture then retreating to a secluded resort to relax.
  • Favourite destination /The hustle and bustle of New York then find a quiet spot for people watching in Central Park .

Client Experience Manager /Jessica Read

Jessica has worked in travel for over 9 years and joined Carrier in 2012. She has extensive knowledge of the Caribbean; visiting Barbados, Saint Lucia, Antigua, The British Virgin Islands, The Bahamas and Riviera Maya, Mexico to name a few. Jessica has recently returned from an amazing trip to Los Cabos and Los Angeles, visiting some of our finest properties there. These places could very well be her new favourites!



9 Years
  • Jessica loves /Visiting both the north and south of the island of St Lucia; they are so different and work perfectly as a twin centre without having to take an internal flight.
  • Favourite destination /The turquoise waters and white sandy beaches of the British Virgin islands take your breath away.

Speak to an Expert /

For a holiday quote or enquiry, complete our online enquiry form and one of our expert consultants will be in touch.

T/ 0161 492 1387

Online Enquiry /

For a holiday quote or enquiry, complete our online enquiry form and one of our expert consultants will be in touch.

Online Enquiry

Live Chat /

Our consultants are extremely well-travelled and are available online for any assistance you may require.

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